Frequently asked Questions

Frequently asked Questions

All of chauffeurs speak English as well as the local language of the country they conduct rides in.

For a standard pickup (i.e. from a hotel or home address), your chauffeur will wait for 30 minutes before leaving the pickup point. The first 15 minutes are complimentary, and you will only be charged for the remaining 15 minutes.

Airport pickups come with one hour of complimentary wait time before the chauffeur will leave the pickup location, e.g. if you schedule your airport pickup for 10 AM, your chauffeur will wait until 11 AM free of charge. Also when your flight has delay.

No. We monitor all flights and arrive when you do. After you have landed you are provided with 60 minutes free waiting time, after which you will be charge extra waiting time.

If you have missed your flight you need to inform us immediately via telephone +420 601 601 693. You will incur a full “no show” charge if you fail to inform us before our driver has been dispatched.

We accept payment in the local CZK currency, but also in other currencies like – pounds sterling (GBP), US Dollars, Euros, and some other currencies that can be selectabled during the booking process. If You pay cash in other than CZK, the local currency, the price may vary based on the actual exchange rate.

All prices are quoted per car and not per person.

At Czech Drivers we are determined to maintaining the integrity and security of your personal information. Secure session has to be established, using Secure Socket Layer (SSL) certificate to ensure safe encryption of your details. You https:// efore our domain name in your web browser and the S at the end, stands for – „Secure“. Our online payment system has a 3D secure online payment feature and we never store any of your credit card details. Your personal information is securely stored in environment that can’t be accessed by the general public. Our security measures at our physical facilities are designed protect your data against the loss, misuse or alteration of your personal information by our employees or third parties.

The number for your flight, usually starts with 2 to 3 letters and follows with 4 digits e.g OK 0123 or EZY 0123. Your flight number is NOT your booking confirmation number.